Frequently Asked Questions
Everything you need to know about your Orbital Clothing experience.
What is the standard shipping time for orders?
Most orders are processed within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take between 7-14 business days depending on your location.
How can I return or exchange an item?
We offer a 30-day return policy. Items must be unworn, unwashed, and have the original tags attached. To initiate a return, please visit our online Return Portal with your order number and email address.
What payment methods do you accept?
Orbital Clothing accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.
How do I know which size to choose?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or sizing down for a tailored look.
Are your garments ethically produced?
Yes, sustainability and ethics are at our core. We partner with certified factories that ensure fair wages, safe working conditions, and utilize eco-friendly materials whenever possible.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can modify or cancel your order within 60 minutes of placement by contacting our customer support team via live chat.